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A Primer on Process Mining

Part of the SpringerBriefs in Information Systems Book Series

DOI: 10.1007/978-3-030-41819-9

ISBN: 978-3-030-41818-2

Publisher: Springer International Publishing - Springer Journals

Feb 28, 2020

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Chapter 1Event Logs

Ferreira, Diogo R.

Pages: 1 –13

[Organizations have information systems that record activities of interest, such as the registration of a new customer, the sale of a product, the approval of a purchase request, the processing of a payment, etc. All of these activities result in one or more events being recorded in some...
LitStream

Chapter 2Control-Flow Perspective

Ferreira, Diogo R.

Pages: 15 –29

[The control-flow perspective is a type of analysis that focuses on the discovery of the sequence of activities in a business process. The idea is that by analyzing how tasks follow each other in the event log, it should be possible to come up with a model that describes the overall behavior of...
LitStream

Chapter 3Organizational Perspective

Ferreira, Diogo R.

Pages: 31 –45

[The organizational perspective includes different kinds of analysis which are related to the participants in a business process. The most common types of analysis in this perspective focus on the discovery of interactions and collaborations between users. For this purpose, the data to be...
LitStream

Chapter 4Performance Perspective

Ferreira, Diogo R.

Pages: 47 –64

[The performance perspective is concerned mainly with time. Examples of interesting time measurements are the average time it takes to perform an activity, the maximum time it takes for the process to reach a certain point, or the average endto- end duration of each process instance.]
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Chapter 5Process Mining in Practice

Ferreira, Diogo R.

Pages: 65 –93

[Over the years, the process mining community has placed several real-world event logs in the public domain. Most of these event logs have been released in the scope of process mining competitions, where contestants could use any of the available techniques, or even develop new techniques, to...

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