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Leading Strategic Change in an Era of Healthcare Transformation

Part of the Management for Professionals Book Series

Editors: Austin, Jim; Bentkover, Judith; Chait, Laurence

DOI: 10.1007/978-3-319-30776-3

ISBN: 978-3-319-30775-6

Publisher: Springer International Publishing - Springer Journals

May 27, 2016

1 - 10 of 14 Chapters

LitStream

Chapter 1Introduction

Austin, Jim; Bentkover, Judith; Chait, Laurence

Pages: 1 –12

[The US healthcare system faces upheaval ranging from incremental efforts to improve operating efficiencies to more transformational changes to care delivery and payment systems. Interestingly, all major economies confront similar issues: “demand-side” growth for care driven primarily by aging...
LitStream

Setting the Stage: Today’s Healthcare Challenges

Austin, Jim; Bentkover, Judith; Chait, Laurence

Pages: 15 –24

[This chapter summarizes the key issues facing all healthcare leaders—how to improve quality, expand access, and manage (ideally lower) costs. Every major healthcare system struggles to balance these, especially restraining costs as technology increases, populations age, and governments seek to...
LitStream

Building Blocks for Strategic Planning

Austin, Jim; Bentkover, Judith; Chait, Laurence

Pages: 25 –46

[The aim of strategy—sustainable competitive impact—sounds simple. But it is not. This chapter lays the groundwork for strategic thinking, from developing a different mindset to ensuring a focus on creating and maintaining a high-performance organization. Outlining a holistic, flexible approach...
LitStream

Tools for Transformational Strategic Planning

Austin, Jim; Bentkover, Judith; Chait, Laurence

Pages: 47 –70

[How should healthcare leaders begin a strategic planning effort given future uncertainties? This chapter provides a summary of key strategic planning tools from SWOT (strengths, weaknesses, opportunities, and threats) to scenario planning. While the aim of strategy—sustainable competitive...
LitStream

Driving Successful Implementation

Austin, Jim; Bentkover, Judith; Chait, Laurence

Pages: 71 –89

[Strategies are only as good as their execution. Unfortunately, most major change initiatives fail to realize their objectives. This chapter outlines the major barriers to change, and what healthcare leaders can do to improve the likelihood for driving transformational change. There are many...
LitStream

The Pursuit of the Integrated Multidisciplinary Service Line

Andrews, James

Pages: 93 –106

[The integrated multidisciplinary service line (IMSL)—horizontally aligned business units within institutions—is often viewed as offering the promise of flexibility to adapt to a rapidly changing, uncertain healthcare world. The challenge, as healthcare leaders contemplate adopting an IMSL model,...
LitStream

Creating Ever Better Ways to Provide Cost-Effective Care for Our Community: The Coastal Medical Journey

Moss, Meryl

Pages: 107 –118

[Coastal Medical is a major primary care provider group in the New England area. Run by physicians, it is committed to delivering high-quality, accessible, cost-effective care. What to do when ideals clash with reality? This case is about the journey from a committed, patient-focused organization...
LitStream

Transforming the Facility Master Planning Process: How to Manage Risk in Times of Uncertainty

Deininger, David H.

Pages: 119 –136

[How might the architectural profession help healthcare leaders deal with future uncertainty and risk? This case, based on multiple master planning efforts, argues that the physical planning process should utilize similar ideas and frameworks as the business or strategic planning process....
LitStream

Buprenorphine Integrated Care Delivery Project: Genesis of the Howard University Urban Health Initiative

Ahaghotu, Chile

Pages: 139 –149

[Population health initiatives are notoriously difficult to realize for reasons of scope and their often cross-functional support requirements. This case, initiated in Washington, DC, targeted the fragile patient population of chronic opiate addicts (and their families). It reveals a number of...
LitStream

Transforming Cancer Survivorship Care

Wiggins, Doreen

Pages: 151 –158

[Population health efforts typically reach across subspecialties, ideally filling in healthcare management gaps from the patient’s or community’s perspective that should lower costs, improve access, and bolster quality. This case is a good example of the many differences between theory and...

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