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Evaluation of Basic Government Service Capability in Chinese Cities

Part of the Research Series on the Chinese Dream and China’s Development Path Book Series

Editors: Zhong, Jun; Wu, Zhenggao; Liu, Xukuan; Liu, Zhichang; Zhang, Xinxin

DOI: 10.1007/978-981-19-9068-7

ISBN: 978-981-19-9067-0

Publisher: Springer Nature Singapore - Springer Journals

Apr 14, 2023

1 - 5 of 5 Chapters

LitStream

Chapter 1The Evaluation of Basic Public Satisfaction with Urban Basic Services in Major Cities

Zhong, Jun; Liu, Xukuan; Liu, Zhichang; Wu, Xinyu

Pages: 1 –35

[This report uses an optimized evaluation index system to analyze 19,843 returned questionnaires collected from 38 major cities across China. It ranks the levels of satisfaction among the public with nine sectors of basic government service, namely healthcare, public housing, public...
LitStream

Chapter 2Evaluating Public Satisfaction with Urban Basic Services in Major Cities

Pu, Jianmei; Wu, Xinyu; Luo, Ziluolan

Pages: 37 –72

[This report evaluates and compares the current conditions of government service in 38 major cities (including municipalities, provincial capitals, and specially designated cities) based on the local government’s index system for government service evaluation. Comparing the changes in data from...
LitStream

Chapter 3Evaluating Public Satisfaction with Urban Basic Services

Wu, Xinyu; Pu, Jianmei; Luo, Ziluolan

Pages: 73 –133

[This report analyzes and ranks public satisfaction with urban basic services levels by individual item. It uses the item development index in creating a list of exemplary cities. The government service items include healthcare, public housing, public transportation, public security, social...
LitStream

Chapter 4Key Topics in Urban Basic Government Service

Zhong, Jun; Liu, Xukuan; Pu, Jianmei; Wu, Xinyu; Luo, Ziluolan; Liu, Zhichang

Pages: 135 –198

[This report delves into and ranks the topics to which people have paid the most attention during our survey on public satisfaction with basic government services in cities; there are twelve hot topics: traffic congestion, taxi shortages, unlicensed vehicles, sense of safety, food safety,...
LitStream

Chapter 5Model Cities

Liu, Xukuan; Luo, Ziluolan

Pages: 199 –226

[If you want to find a Chinese city which matches the qualifications “surrounded on three sides by mountains and covered with lakes” and “endowed with mountains, lakes, and forest”, that city will be Hangzhou.]

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