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Human Resources in the Family Business

Part of the A Family Business Publication Book Series

DOI: 10.1057/9781137444271

ISBN: 978-1-349-56309-8

Publisher: Palgrave Macmillan US - Springer Journals

Dec 15, 2015

1 - 9 of 9 Chapters

LitStream

Chapter 1Introduction

Ransburg, David; Sage-Hayward, Wendy; Schuman, Amy M.

Pages: 1 –12

[As we see it, HR is truly the beating heart of your business, as it is all about enhancing the experience, engagement, and performance of what is considered the most valuable asset of most companies: your people. Yet because HR is often over looked, we want to highlight its importance in the...
LitStream

Chapter 2Our Model

Ransburg, David; Sage-Hayward, Wendy; Schuman, Amy M.

Pages: 13 –27

[This chapter focuses squarely on the bigger picture, with the intent of providing you a stronger foundation on which to build a plan for improving your HR policies, practices, and structures.]
LitStream

Chapter 3Culture

Ransburg, David; Sage-Hayward, Wendy; Schuman, Amy M.

Pages: 29 –57

[That is the introduction to the “Aims” page of the website of Kal Tire, a Canadian tire sales and service company with 5,500 team members running over 250 stores and 170 mine sites worldwide that generate $1.5 billion (CDN) in annual revenues, making it Canada’s largest independent tire dealer....
LitStream

Chapter 4Recruiting

Ransburg, David; Sage-Hayward, Wendy; Schuman, Amy M.

Pages: 59 –80

[Midwest Metal and Manufacturing (MMM) was struggling. In the new millennium the company—which sold about $100 million worth of metal components to the automotive, agricultural, and other sectors annually and employed about 2,000 people—faced challenges related to its maturing industry and...
LitStream

Chapter 5Selection

Ransburg, David; Sage-Hayward, Wendy; Schuman, Amy M.

Pages: 81 –104

[In 2004, family-owned Kwik Trip, operator of hundreds of conve nience stores across Wisconsin, Minnesota, and Iowa, revamped its hiring process. Specifically, the company asked leaders of every division to describe the qualities their “A-players” (top performers) exemplified, and those responses...
LitStream

Chapter 6Onboarding

Ransburg, David; Sage-Hayward, Wendy; Schuman, Amy M.

Pages: 105 –127

[First impressions matter, and the onboarding experience is the most substantial first impression your company will deliver to new employees. In the “Recruiting” and “Selection” chapters we noted that how you treat people from the earliest stages (even before they are hired) will influence their...
LitStream

Chapter 7Development

Ransburg, David; Sage-Hayward, Wendy; Schuman, Amy M.

Pages: 129 –165

[Joseph Phelps Vineyards, based in Napa Valley, California, is well known for its wines, including the award-winning Insignia Bordeaux-style blend. A fully integrated wine company, the third- generation family business owns 450 acres of vines and sells about 65,000 cases of wine annually. Along...
LitStream

Chapter 8Exit

Ransburg, David; Sage-Hayward, Wendy; Schuman, Amy M.

Pages: 167 –189

[Penny Andrews, CEO of Smart Start Pet Products, could not believe what she was seeing. A friend had called early that morning to alert her to an online story about the company. Within minutes Penny found the story—“Smart Start Poisons Pets”—posted on an anonymous website:...
LitStream

Chapter 9Parting Words

Ransburg, David; Sage-Hayward, Wendy; Schuman, Amy M.

Pages: 191 –199

[In the previous chapters we provided an array of frameworks, tools, and tips for taking a strategic approach to HR in your family business. We have explored the important contribution of HR in family businesses, beginning with the firm’s culture and continuing through every stage of the HR...

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