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In answer to objections raised against courses in business writing, by studentsand by uniuersity faculty and administrators, the authors propose a competency-based approach in which instructors are held accountable for the success oftheir teaching, and students work on an individual basis until...
In 1972, the Bank of America began a new program in communication, calledOpen Line. This article, reprinted from their Management Magazine, describesthe results of a year's operation of that program which aimed at improvingcommunications in situations where employees (either officers or...
The objectives of business communications may be advanced by changing theappropriate courses to include verbal and non-verbal aspects of communication. Limiting class size, varying seating arrangements, and video taping groupor individual projects are some of the ways recommended to foster more...
The author describes his efforts to develop international communication as anacademic subject matter, and describes the historical development of studiesin the various fields of Business English and Business Communication in Japan.
Dynamic relationships and interactions exist between upward and downwarddistortions of communication and the organizational clmate. Here are some ofthe findings of recent research and a discussion of their implications for theindividual and the organization.
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