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Process-oriented application systems for mobile services: empirical analysis of healthcare professionals` intention Rüdiger Breitschwerdt Department of Information Management & Inf. Systems Osnabrueck University 49069 Osnabrück, Germany Philipp Reinke Department of Information Management & Inf. Systems Osnabrueck University 49069 Osnabrück, Germany Markus Kleine Sextro Department of Information Management & Inf. Systems Osnabrueck University 49069 Osnabrück, Germany Oliver Thomas Department of Information Management & Inf. Systems Osnabrueck University 49069 Osnabrück, Germany rbreitsc@uos.de ABSTRACT phreinke@uos.de markklei@uos.de othomas@uos.de A growing number of rescue operations as well as people in need of care cause an increase in ambulant healthcare services. At the same time, the dedicated service providers have to cope with budgets and a decreasing number of qualified personnel. Nevertheless, a high quality of treatment is mandatory. This means a need for improvement enabling the service providers to keep their care processes competitive. Whereas in hospitals, evidence-based guidelines and care pathways have become usual or mandatory, efforts to establish them in ambulant domains are still at an early stage. In contrast to inpatient workflows, standards or best practices have not been established yet. The article analyzes the staffs' intention to use such IT-based support by means of empirical surveys among 444 participants
ACM SIGHIT Record – Association for Computing Machinery
Published: Sep 1, 2012
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