Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

A PC‐based system for benchmarking quality management via ISO 9000 auditing

A PC‐based system for benchmarking quality management via ISO 9000 auditing Presents a benchmarking model for quality management systems through ISO 9000 auditing. A knowledge base of implementation principles and guidelines is established for the fulfilment of each of the ISO 9001 clauses followed by a set of inquire‐observe‐assess checklists. A statistical model is attached to generate the average number of non‐conformities or defects D of an industry. The D value thus established is the benchmark D of a particular industry in a particular business environment or country which can be updated every six months in tandem with the surveillance ISO 9000 auditing. The model enables objective decisions on certification to be made, based on whether the D value of a company falls within the D control limits. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Benchmarking for Quality Management & Technology Emerald Publishing

A PC‐based system for benchmarking quality management via ISO 9000 auditing

Download PDF
8 pages

Loading next page...
 
/lp/emerald-publishing/a-pc-based-system-for-benchmarking-quality-management-via-iso-9000-PopoPDVHfV

References (3)

Publisher
Emerald Publishing
Copyright
Copyright © 1997 MCB UP Ltd. All rights reserved.
ISSN
1351-3036
DOI
10.1108/14635779710181442
Publisher site
See Article on Publisher Site

Abstract

Presents a benchmarking model for quality management systems through ISO 9000 auditing. A knowledge base of implementation principles and guidelines is established for the fulfilment of each of the ISO 9001 clauses followed by a set of inquire‐observe‐assess checklists. A statistical model is attached to generate the average number of non‐conformities or defects D of an industry. The D value thus established is the benchmark D of a particular industry in a particular business environment or country which can be updated every six months in tandem with the surveillance ISO 9000 auditing. The model enables objective decisions on certification to be made, based on whether the D value of a company falls within the D control limits.

Journal

Benchmarking for Quality Management & Technology – Emerald Publishing

Published: Sep 1, 1997

Keywords: Benchmarking; Certification; ISO 9001; Management; Quality

There are no references for this article.