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References (3)
-
B.M. Pulat
Benchmarking is more than organized tourism -
James Evans, W. Lindsay (1989)
The management and control of quality -
M. Zairi, Mohamed Youssef (1996)
A review of key publications on benchmarking: part II, 3
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 1996 MCB UP Ltd. All rights reserved.
- ISSN
- 1351-3036
- DOI
- 10.1108/14635779610153354
- Publisher site
- See Article on Publisher Site
Abstract
The dairy industry has been changing rapidly owing to competitive pressures since the early 1980s. Basic operations in most dairies are being continuously improved. Deals with an application of a benchmarking process in a dairy firm. The calving operation is one of the most complex and significantly profitable operations in the dairy industry. Owing to a high mortality rate, the dairies are likely to lose in several ways, including profitability. Therefore, reducing the mortality rate will result in a significant increase in the efficiency of the operation. Describes details of the benchmarking process as they apply to the calving operation. Data were collected and analysed for a large dairy firm in California. Presents the results of the benchmarking process and recommendations.
Journal
Benchmarking for Quality Management & Technology – Emerald Publishing
Published: Dec 1, 1996
Keywords: Benchmarking; Business strategy; Corporate culture; Dairy industry; Operations management