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Benchmarking: a study in the supply and distribution of spare parts in a utility

Benchmarking: a study in the supply and distribution of spare parts in a utility Focuses on a benchmarking study relating to the supply and distribution of spare parts to the plant maintenance function in a major utility. The key lessons arising from the study include: the importance of clear business goals for a benchmarking project; the need to understand processes before benchmarking them; and the need to undertake process simplification prior to embarking on a formal benchmarking study. Attention to these issues helps to avoid false starts and ensures that the study is both focused and effective. Also points out that unless a benchmarking study is put into a wider business context, its efforts can prove nugatory. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Benchmarking for Quality Management & Technology Emerald Publishing

Benchmarking: a study in the supply and distribution of spare parts in a utility

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References (15)

Publisher
Emerald Publishing
Copyright
Copyright © 1997 MCB UP Ltd. All rights reserved.
ISSN
1351-3036
DOI
10.1108/14635779710181424
Publisher site
See Article on Publisher Site

Abstract

Focuses on a benchmarking study relating to the supply and distribution of spare parts to the plant maintenance function in a major utility. The key lessons arising from the study include: the importance of clear business goals for a benchmarking project; the need to understand processes before benchmarking them; and the need to undertake process simplification prior to embarking on a formal benchmarking study. Attention to these issues helps to avoid false starts and ensures that the study is both focused and effective. Also points out that unless a benchmarking study is put into a wider business context, its efforts can prove nugatory.

Journal

Benchmarking for Quality Management & Technology – Emerald Publishing

Published: Sep 1, 1997

Keywords: Benchmarking; Maintenance; Plant; Procurement; Spare parts; Utilities

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