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D. Levy
Chaos theory and strategy: theory, application and managerial implications
R. Camp (1989)
Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance
M. Feigenbaum (1983)
Universal behavior in nonlinear systemsPhysica D: Nonlinear Phenomena, 7
W. Deming (1982)
Out of the Crisis
A. Bailey, G. Johnson
How strategies develop in organizations
C. Prahalad, G. Hamel (1990)
The Core Competence of the CorporationHarvard Business Review, 68
J. Beishon, G. Peters
Systems Behavior
A.S. Walleck, J.D. O’Halloran, C.A. Leader
Benchmarking world class performance
R. Stacey (1992)
Managing Chaos: Dynamic Business Strategies in an Unpredictable World
S.T. Codling
Best Practice Benchmarking
T. Levitt
Marketing myopia
E. Lorenz (1963)
Deterministic nonperiodic flowJournal of the Atmospheric Sciences, 20
M. Zairi (1994)
Benchmarking: The Best Tool for Measuring Competitiveness, 1
M.E. Porter
Competitive Strategy
Explains why many companies are surprised, both positively and negatively, by the results they have obtained in benchmarking. Illustrates that the best practice for a particular system is unique to a company at a given point in time in its development of culture and strategy.
Benchmarking for Quality Management & Technology – Emerald Publishing
Published: Jun 1, 1997
Keywords: Benchmarking; Chaos; Gap analysis
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