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Integrating Total Quality Management in the Adoption of New Technologies

Integrating Total Quality Management in the Adoption of New Technologies Discusses how appropriate technologies can be selected in order to face the quality challenge. Identifies the multitude of factors that influence such selection and uses the analytic hierarchy process (AHP) and quality function deployment (QFD) to analyse the technology‐selection problem. Presents and considers a new philosophy of quality – strategic total quality management – in this selection process. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Benchmarking for Quality Management & Technology Emerald Publishing

Integrating Total Quality Management in the Adoption of New Technologies

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References (17)

Publisher
Emerald Publishing
Copyright
none
ISSN
1351-3036
DOI
10.1108/14635779410073300
Publisher site
See Article on Publisher Site

Abstract

Discusses how appropriate technologies can be selected in order to face the quality challenge. Identifies the multitude of factors that influence such selection and uses the analytic hierarchy process (AHP) and quality function deployment (QFD) to analyse the technology‐selection problem. Presents and considers a new philosophy of quality – strategic total quality management – in this selection process.

Journal

Benchmarking for Quality Management & Technology – Emerald Publishing

Published: Dec 1, 1994

Keywords: Competitive benchmarking; Green issues; New technology; Organizational; change; Process innovation; Quality function; Strategic planning; TQM

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