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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 1997 MCB UP Ltd. All rights reserved.
- ISSN
- 1351-3036
- DOI
- 10.1108/14635779710174963
- Publisher site
- See Article on Publisher Site
Abstract
The quality framework necessary to achieve compliance with the ISO 9000 series of standards is to say the least abstract. It is this very generality which allows ISO 9000 to play the role of the universal quality standard. Aims to help practitioners relate their software process to this framework. Discusses the rationale for, as well as ideas and examples of, software and information system development practices that fit the requirement of ISO 9001 standard and ISO 9000‐3 accompanying the guidelines. Reviews related approaches to software process improvement, defines generic requirements for a quality software process and a template for the context of a software quality improvement programme as a software quality manual.
Journal
Benchmarking for Quality Management & Technology – Emerald Publishing
Published: Jun 1, 1997
Keywords: ISO 9000; Process management improvement; Quality assurance; Software development; Standards