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Service Encounters: Class, Gender, and the Market for Social Distinction in Urban China By Amy Hanser Stanford University Press. 2008. 256 pages. $55 cloth, $21.95 paper

Service Encounters: Class, Gender, and the Market for Social Distinction in Urban China By Amy... Book Reviews • 1091 resilient participants routinely resist organizational routines and attempts at identity imposition? Is it plausible to believe that the selves of people living on the street are strong and vital, yet those staying in shelters have selves so fragile and delicate that they crumple at the suggestion that there might be a need to curtail substance abuse? Similarly, although a night in a shelter might be a trial for academics, cannot the same strong friendships exist among residents with networks of roles including “regula- tors” and “protectors?” Unfortunately, a bad experience, coupled with campers’ com- ments proved suc ffi ient to discredit these organizations and their eo ff rts. Perhaps more research might have been warranted. Further, considering the complexity and diversity of the homeless community, it may be quite difficult to easily split it into “street homeless” and those who stay in shelters, given that it might fluidly hinge on factors such as season, weather, income, level of substance abuse, form of substance abuse, attachment to sexual partners, and other variables according to personal preferences. Whatever the factors, considering an ethnographic literature almost universally critical of social service workers’ efforts to help the homeless, one http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Social Forces Oxford University Press

Service Encounters: Class, Gender, and the Market for Social Distinction in Urban China By Amy Hanser Stanford University Press. 2008. 256 pages. $55 cloth, $21.95 paper

Social Forces , Volume 89 (3) – Mar 1, 2011

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Publisher
Oxford University Press
Copyright
© Published by Oxford University Press.
Subject
Book Reviews
ISSN
0037-7732
eISSN
1534-7605
DOI
10.1353/sof.2011.0027
Publisher site
See Article on Publisher Site

Abstract

Book Reviews • 1091 resilient participants routinely resist organizational routines and attempts at identity imposition? Is it plausible to believe that the selves of people living on the street are strong and vital, yet those staying in shelters have selves so fragile and delicate that they crumple at the suggestion that there might be a need to curtail substance abuse? Similarly, although a night in a shelter might be a trial for academics, cannot the same strong friendships exist among residents with networks of roles including “regula- tors” and “protectors?” Unfortunately, a bad experience, coupled with campers’ com- ments proved suc ffi ient to discredit these organizations and their eo ff rts. Perhaps more research might have been warranted. Further, considering the complexity and diversity of the homeless community, it may be quite difficult to easily split it into “street homeless” and those who stay in shelters, given that it might fluidly hinge on factors such as season, weather, income, level of substance abuse, form of substance abuse, attachment to sexual partners, and other variables according to personal preferences. Whatever the factors, considering an ethnographic literature almost universally critical of social service workers’ efforts to help the homeless, one

Journal

Social ForcesOxford University Press

Published: Mar 1, 2011

There are no references for this article.