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What influences patients' reports of three aspects of hospital services?

What influences patients' reports of three aspects of hospital services? Market forces make it essential to know what policies and actions influence patients' reports of hospital services. No studies have examined the role of patient characteristics, labor quality and staff characteristics, nonlabor resources, managerial practices, and employee attitudes within a single investigation. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Medical care Pubmed

What influences patients' reports of three aspects of hospital services?

Medical care , Volume 35 (4): 11 – May 1, 1997

What influences patients' reports of three aspects of hospital services?


Abstract

Market forces make it essential to know what policies and actions influence patients' reports of hospital services. No studies have examined the role of patient characteristics, labor quality and staff characteristics, nonlabor resources, managerial practices, and employee attitudes within a single investigation.

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ISSN
0025-7079
DOI
10.1097/00005650-199704000-00009
pmid
9107207

Abstract

Market forces make it essential to know what policies and actions influence patients' reports of hospital services. No studies have examined the role of patient characteristics, labor quality and staff characteristics, nonlabor resources, managerial practices, and employee attitudes within a single investigation.

Journal

Medical carePubmed

Published: May 1, 1997

There are no references for this article.