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Redesigning Student Success

Redesigning Student Success CAMPUS INSIGHT Luke Jones and Adam Peck ESIGN THINKING can be effective in Higher commuter students which represented the largest gap Education to help teams improve student out- in outcomes and created a sense of urgency that more D comes if one deploys strategies to translate should be done to better serve and support these stu- and embed the design process. This article offers an dents. While a good starting point, the quantitative overview and benefits of design thinking, along with data at hand was limited in helping staff know how guidance and advice for institutions and leaders who the student experience needed to be redesigned to want to apply this approach but don’t know where to better meet their needs. To get at that level of begin. insight, staff in a number of departments responsible To improve student success outcomes and close for service and program delivery were going to need a equity gaps, Boise State University has been testing deeper understanding of first-year commuter students’ a variety of ways to embed design thinking methodolo- experiences, goals, needs, challenges, frustrations, and gies into the rhythm of student affairs work and serves motivations. Design thinking has proven to be http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png About Campus SAGE

Redesigning Student Success

Jones, Luke; Peck, Adam
About Campus , Volume 27 (6): 4 – Jan 1, 2023
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References (7)

Publisher
SAGE
Copyright
© 2023 by The Author(s)
ISSN
1086-4822
eISSN
1536-0687
DOI
10.1177/10864822231151879
Publisher site
See Article on Publisher Site

Abstract

CAMPUS INSIGHT Luke Jones and Adam Peck ESIGN THINKING can be effective in Higher commuter students which represented the largest gap Education to help teams improve student out- in outcomes and created a sense of urgency that more D comes if one deploys strategies to translate should be done to better serve and support these stu- and embed the design process. This article offers an dents. While a good starting point, the quantitative overview and benefits of design thinking, along with data at hand was limited in helping staff know how guidance and advice for institutions and leaders who the student experience needed to be redesigned to want to apply this approach but don’t know where to better meet their needs. To get at that level of begin. insight, staff in a number of departments responsible To improve student success outcomes and close for service and program delivery were going to need a equity gaps, Boise State University has been testing deeper understanding of first-year commuter students’ a variety of ways to embed design thinking methodolo- experiences, goals, needs, challenges, frustrations, and gies into the rhythm of student affairs work and serves motivations. Design thinking has proven to be

Journal

About Campus – SAGE

Published: Jan 1, 2023

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