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[This chapter, “The Control and Punishment of Employees”, is devoted to the types, causes and consequences of punishments, relations between rewarding and punishing, the most frequently used types of informal punishments, and punishments imposed on superiors by subordinates. The author describes the conditions of administering punishments, problems connected with it as well as reasons for disciplinary dismissals. The second part of the chapter presents methods of controlling employees, relations between control and employee behaviour, connections between control and trust, as well as issues related to the use of technical control, including the future of technical control. The final sub-chapter presents possible directions of further research into employee control and punishment.]
Published: Apr 28, 2018
Keywords: Control; Technical control; Punishment; Rewards; Trust
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