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[In 2001, the first case of social media being used for disaster relief was recorded. Since then, social media and its usage for public safety and security—before, during, and after crises, emergencies, or disasters—has been developing continuously and becoming more and more pervasive. As a reaction to this, many studies in the field of crisis informatics have been published, investigating the way in which social media was used and perceived in crisis events of any type and size. This thesis aimed to answer the following main research question from a European perspective: What are citizens’ and authorities’ attitudes towards social media for public safety and security? The essential findings of my contribution to the topic are summarised in this section.]
Published: Nov 13, 2022
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