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A European Perspective on Crisis InformaticsTailorable Situation Assessment with Social Media

A European Perspective on Crisis Informatics: Tailorable Situation Assessment with Social Media [The amount of available data is rapidly increasing. Based on the technological advances with mobile and ubiquitous computing, the use of social media is increasingly becoming a normal part of daily life and extraordinary situations, such as crises. Not surprisingly, this increasing use is one reason why data on the internet is also developing so quickly. In 2022, more than 4 billion people use the internet and the majority is also registered with social media platforms, such as Facebook or Twitter. While processing this kind of data by the majority of non-technical users, concepts of End-User Development (EUD) are important. This chapter researches how concepts of EUD might be applied to handle social big data. Based on foundations and an empirical pre-study, we explore how EUD can support the gathering and assessment process of social media. In this context, we investigate how end-users can articulate their personal quality criteria appropriately and how the selection of relevant data can be supported by EUD approaches. We present a tailorable social media gathering service and quality assessment service for social media content, which has been implemented and integrated into an application for both volunteers and the emergency services.] http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

A European Perspective on Crisis InformaticsTailorable Situation Assessment with Social Media

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Publisher
Springer Fachmedien Wiesbaden
Copyright
© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2022
ISBN
978-3-658-39719-7
Pages
159 –189
DOI
10.1007/978-3-658-39720-3_5
Publisher site
See Chapter on Publisher Site

Abstract

[The amount of available data is rapidly increasing. Based on the technological advances with mobile and ubiquitous computing, the use of social media is increasingly becoming a normal part of daily life and extraordinary situations, such as crises. Not surprisingly, this increasing use is one reason why data on the internet is also developing so quickly. In 2022, more than 4 billion people use the internet and the majority is also registered with social media platforms, such as Facebook or Twitter. While processing this kind of data by the majority of non-technical users, concepts of End-User Development (EUD) are important. This chapter researches how concepts of EUD might be applied to handle social big data. Based on foundations and an empirical pre-study, we explore how EUD can support the gathering and assessment process of social media. In this context, we investigate how end-users can articulate their personal quality criteria appropriately and how the selection of relevant data can be supported by EUD approaches. We present a tailorable social media gathering service and quality assessment service for social media content, which has been implemented and integrated into an application for both volunteers and the emergency services.]

Published: Nov 13, 2022

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