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Chapter The people dimension is where an organisation's workforce is characterised. The changes faced by organisations can be effectively handled if there is a good understanding of human behaviour. The sociocultural environment should be considered in any organisation or problem situation, because it determines how organisations react to change and what changes are perceived as feasible. Culture is the familiar means of thought and action. It refers to characterisations shared by all the levels of an organisation (society, corporation, group, team, people), interpreted as a collectivity of people who have and accept a collaborative and community spirit. The cultural or social perspective not only focuses on technology and organisational structure, but also stresses capabilities, perceptions and values that change people. The people dimension has traditionally been the most neglected dimension in software development. The originality of incorporating capabilities into the software process is precisely that it considers this dimension and creates a new organisational group of activities that takes into account sociocultural aspects of the workforce with a view to improving the implementation of software projects. These kind of aspects are normally missing from the traditional software process models as we saw in Part I of the book. The
Published: Jan 1, 2005
Keywords: Human Resource Manager; Personality Factor; Senior Management; Software Project; Process Engineer
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