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An Investigation Report on Large Public Hospital Reforms in ChinaSurvey of Outpatient Satisfaction with Large Public Hospitals

An Investigation Report on Large Public Hospital Reforms in China: Survey of Outpatient... [This chapter presents a survey on outpatients’ satisfaction with large public hospitals. Specifically, we looked at their satisfaction with waiting time, medical services, diagnosis and treatment quality, medical expenses, and hospital environment.] http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

An Investigation Report on Large Public Hospital Reforms in ChinaSurvey of Outpatient Satisfaction with Large Public Hospitals

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References (1)

Publisher
Springer Singapore
Copyright
© Springer Science+Business Media Singapore 2016
ISBN
978-981-10-0037-9
Pages
59 –74
DOI
10.1007/978-981-10-0039-3_5
Publisher site
See Chapter on Publisher Site

Abstract

[This chapter presents a survey on outpatients’ satisfaction with large public hospitals. Specifically, we looked at their satisfaction with waiting time, medical services, diagnosis and treatment quality, medical expenses, and hospital environment.]

Published: Dec 9, 2015

Keywords: Medical Staff; Satisfaction Rating; High Satisfaction; Hospital Environment; Medical Expense

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