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[The always-on connectivity of smart mobile devices (such as phones, watches, and tablets, etc.) have made them a unique platform to push information in real time and, thus, they represent a medium for receiving information in an effortless way. However, due to the mobile nature of these devices the inevitable notifications often arrive at inopportune moments. In this book we discussed the key studies in the area of interruptibility management, which demonstrated that such disruptive notifications can adversely affect the ongoing task and affective state of the user. Moreover, with the advent of advanced technologies in mobile phones, this tension is exacerbated as individuals have to deal with a plethora of mobile notifications everyday, some of which are disruptive, and on multiple devices at the same time. Overall, these findings provide evidence for the need of a smart notification mechanism that can reduce the level of disruption by filtering out the irrelevant notifications and delivering the information at opportune moments through the right medium.]
Published: Jan 1, 2020
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