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/lp/springer-journals/paths-to-leadership-in-the-senior-living-industry-leadership-in-senior-Sqj3SwCCnD
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- Publisher
- Springer International Publishing
- Copyright
- © Springer Nature Switzerland AG 2021
- ISBN
- 978-3-030-53965-8
- Pages
- 75 –82
- DOI
- 10.1007/978-3-030-53966-5_9
- Publisher site
- See Chapter on Publisher Site
Abstract
[This chapter centers on the leadership lessons Woodward learned in investment banking and then applied in senior living. Leadership means serving people, whether they work for you or you work for them. One must pay close attention to deeply understand the needs of those you lead; you must understand their challenges and offer them solutions. When you do this, almost everyone will enthusiastically accept your lead; when you don’t, you will find your leadership undermined by indifference if not outright hostility. One must be ever mindful of the broad perspective—“the big picture.” But you cannot gain much by focusing on the view from 60,000 feet if it means losing sight of what is happening on the ground. Woodward notes that his organization is in the business of meeting needs, not providing products and services. Decisions are made through a collaborative team approach, and discussion and debate are encouraged as a healthy part of this process.]
Published: Jun 8, 2021