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Unlocking the Potential of Diversity in Organisations#BestPracticeStandards: From Compliance to Culture

Unlocking the Potential of Diversity in Organisations: #BestPracticeStandards: From Compliance to... [Academia explains how the world works in theory. The practitioner bases their strategies on what has worked in the past. Risk managers capture risks and mitigate them. Leaders embarking on unfamiliar terrain ask, “what is best practice?” The International Organisation for Standardisation (the “ISO”) answers that question. This chapter reviews the ISO Standard 30415 on “Human Resources—diversity and inclusion”. It compares this with the Norwegian Standard Norge’s recommendations NS 11201:2018. They provide a valuable checklist of questions to be asked and objectives to be set. Their contribution is welcome and significant. However, they also risk inviting organisations to presume that culture management can be performed without a deep and meaningful understanding of the issues, relegating the exercise to a tick-box process. Standards offer organisations a defensive prospect of compliance certification; to procedures not impact. By reviewing the differences between the ISO and NS, we demonstrate how to get D&I on the starting blocks. Best practice might provide the essential governance needed to pursue your policies. Still, to be effective, the three imperative conditions of leadership, trust culture and a living dialogue are necessary to complete the mission.] http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

Unlocking the Potential of Diversity in Organisations#BestPracticeStandards: From Compliance to Culture

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Publisher
Springer International Publishing
Copyright
© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022
ISBN
978-3-031-10401-5
Pages
249 –257
DOI
10.1007/978-3-031-10402-2_17
Publisher site
See Chapter on Publisher Site

Abstract

[Academia explains how the world works in theory. The practitioner bases their strategies on what has worked in the past. Risk managers capture risks and mitigate them. Leaders embarking on unfamiliar terrain ask, “what is best practice?” The International Organisation for Standardisation (the “ISO”) answers that question. This chapter reviews the ISO Standard 30415 on “Human Resources—diversity and inclusion”. It compares this with the Norwegian Standard Norge’s recommendations NS 11201:2018. They provide a valuable checklist of questions to be asked and objectives to be set. Their contribution is welcome and significant. However, they also risk inviting organisations to presume that culture management can be performed without a deep and meaningful understanding of the issues, relegating the exercise to a tick-box process. Standards offer organisations a defensive prospect of compliance certification; to procedures not impact. By reviewing the differences between the ISO and NS, we demonstrate how to get D&I on the starting blocks. Best practice might provide the essential governance needed to pursue your policies. Still, to be effective, the three imperative conditions of leadership, trust culture and a living dialogue are necessary to complete the mission.]

Published: Sep 29, 2022

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